Why Almost Every Airline Has Sued This One Website
Half as Interesting · 9:38
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Summary
The video explains hidden-city ticketing, or skiplagging: booking a cheaper itinerary with a layover at the traveler’s actual destination, then skipping the final leg. It can save money, but passengers generally cannot check bags, must book one-way trips, and risk having later reservations canceled. Skiplagged.com helps users find these fares; its founder says the average savings are about $180.
The practice exists largely because airlines’ hub-and-spoke networks and demand-based pricing often make connecting tickets cheaper than nonstop flights. Although skiplagging is generally legal, it violates many airlines’ terms, which may allow them to revoke status, charge higher fares, or ban travelers. Lawsuits against Skiplagged have had mixed results: American Airlines received $9.4 million in a settlement or award, while United’s case was dismissed because the practice itself is not illegal. The video concludes that airlines are unlikely to eliminate skiplagging without changing the pricing model that created the incentive.